This week, the January report card was presented and all profit & cost centres had a rude awakening on how each had performed. When reality hits, you either run for cover or hit back hard...
It was great to see how the team reacted ... I see the same familiar faces but they sounded so different, so business like...there was no finger pointing and no blaming. Each Head took accountability of their respective division results and everyone talks about revenues, gross margins, cost accounting and managing costs ( ...the engineers too ). The mood was serious. It was as if there was a sudden realization that the task ahead, to acheive the targeted revenue growth and more than a 100% profit growth was going to be quite daunting.
But what was reassuring to me, was the fact that the team knew what exactly needed to be done, they just have to do it and do it NOW. Can't wait for February and ultimately Q1 results...
It seems everyone's talking the language of business on a day where everybody else was talking the language of love. It was after all Feb 14th ...
" The only thing worse than bad news is LATE bad news "
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Today, I am happy, I have a CEO that gives clarity to his leaders about the Company’s direction and he means business. After he clears the air about his decision on the RM3000, I look around the room and you know what? I realized that there is a gap between the CEO and his direct reports in many aspects. And that’s why he is the CEO and the rest are not. I can see sincerity in his talks and many can see it too. Now, all he has to do is walk the talk…..which he has started. I pray for all, including myself that we will have the courage and strength and always believe that we will make it happen! Amin.
"The right way is not always the popular and easy way. Standing for right when it is unpopular is a true test of moral character."
—Margaret Chase Smith
AOK,I seriouly hope you are right about your subordinates know what they are suppose to do.If you want the managers to be accountable,we need to see the numbers and it will be better if we can have a finance,log and a sales reps in our dept for us to monitor our spending etc etc.Then you can make us accountable for our activities.
Just my thought.
-WILD THING-
"MY SUBORDINATES ARE MY STRENGH AND MY PILLAR"
I agree with wild thing. accountability should also carry some authorization in decision making that are auditable to ensure no wrong doing. As long on the right path there shouldn't be any dispute.
Right now the way I look at it, with all the `beyond control', I don't think anyone could sincerely hold the accountability unless force to.
Accountability is `amanah' and I hope that with the sincere intent, everything will be OK and AIROd will achieve its 2009's vision, Insyaallah.
Just another thought.
-Thoughts sharing.
Accountability,but make sure the tools that finance use and managers use must be the same one.
Are we talked the same language here? A lot data that available in the screen was not accurate,even the mis people admit that the data was not the true picture.so what is what? some managers got better tool because good relation ship with someone that important that can access on all data in the system but different to the others.
So before its been implemented
pls make sure everybody have the same tools then we can talk on the same language.
Pity to my poor boss.
"The only thing worse than bad news is LATE bad news "
My version - " The only thing worse than bad news is knowing that it is coming and not telling your boss"
Management is there for the purpose to ensure results are delivered. If results are not being delivered, the problem is management. Simple and straight forward.
So the notion of late bad news does not exist. Managers are PAID to deliver results NOT bad news.
And to move to an accountable organization, results must be made open and transparent for all to see. No secrets.
By making it open and transparent, it eliminates blame and finger pointing. After all the buck stops with the CEO and his team. If you miss your monthly / quarterly / annual target, it just means they have not done their job.
If we accept this as a fundamental premise of how to run a business - all the tai-chi masters will "mati kangkang"
Take you P&L every month down to the floor and explain it to every employee (by work group) so they understand how their effort turns in to results. Lefts face it, the boys can only put in effort, it s the managers that converts that effort into $$$$.
Good luck on your journey!
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